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HP Recommended
HP ENVY x360 - 15m-cn0012dx

So I am needing a battery replacement for my hp laptop and I am not able to order it online due to me getting a message saying the battery I need is "unorderable." I really don't want to pay for a subscription just to talk to someone on the phone. Can anyone please help?

1 REPLY 1
HP Recommended

Below is the link to the parts list for your notebook:

 

HP PartSurfer

 

The battery part number and description is:

 

L09281-855
Assembly-battery 3CELL 52Wh 4.55Ah LI LK

 

HP does not sell the battery you need, so the only suggestion I can offer would be to contact HPs authorized parts suppliers at the link below:

 

The HP Parts Store | HP Computer Parts | HP Printer Parts | HP parts | hp batteries | SSD | printhea...

 

Or you can do a search by the HP L09281-855 battery part number on Amazon, eBay or laptopbatteryexpress.com and see if you can find a compatible aftermarket battery that references the HP battery part number.

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