Battery shows "10% available, plugged in", no NOT charging message battery won't charge from there.

[MH52d]

The system tray shows "Battery 10% available, (plugged in)". There is no additional "not charging" message. Component tests on the AC adapter and the battery are OK. I have uninstalled and reinstalled the Microsoft ACPI-Compliant Control Method Battery, this makes no difference. It has happened just after a Windows 10 update and I think also happened after the last one, but I don't know how it resolved. The battery for now is not charging so I can only use it on AC. 

[The_Fossette · Accepted solution]

@MH52d,

Welcome to the HP Support Community!

I reviewed your post and I understand that the battery is not getting charged after a recent windows update.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you update the BIOS from the below link and check if it helps.

https://support.hp.com/in-en/drivers

Follow the steps in the below article to update the BIOS.

https://support.hp.com/in-en/document/c00042629

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[MH52d]

I eventually worked out to try a BIOS update which I did and the battery now charges. The thing that was puzzling was that it didn’t say “not charging” . A bit painful to firstly work out I needed a BIOS update an a little scary doing it ... but thanks , I was going to come back and post . 

[The_Fossette]

@MH52d,

Perfect, I am really glad to hear that the issue is resolved. Yes, I understand that doing a BIOS update is always trick. All's well that ends well 🙂

If any other questions arise, please feel free to write back to me.

Cheers!