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‎11-16-2020 11:09 PM

HP Recommended
Product: HP Notebook 430 G3
Operating System: Microsoft Windows 10 (64-bit)

Hi,

Yesterday I got a popup saying there's a new BIOS update, so I installed it (made sure the laptop was connected to the charger and so on).

Ever since, my battery won't go over 79%. If it gets lower than that, it will charge up to 79% and then it would stop and say that the battery is connected, but not charging.

 

I tried uninstalling the MIcrosoft ACPI-Compliant Control Method Battery, and tried to unplug the battery itself, and I shut off the coumputer by pressing the power button for 10 seconds, and all of it together. It didn't help.

The battery light is on, meaning it does get the electricity from the wall. 

I'm afraid the BIOS updated messed something up, and the only way to restore it could be downgrading BIOS until this bug is fixed.

 

Does it make sense?

Is there anything else I can try?

1 person had the same question
7 REPLIES 7

‎11-17-2020 03:52 AM - edited ‎11-17-2020 03:55 AM

HP Recommended

Had the same problem and the following helped for me.

  1. Turn off the computer and wait five seconds.
  2. Turn on the computer, and then immediately press the Esc key repeatedly until the Startup Menu opens.
  3. Press F10 to open the bios setup utility.
  4. There was an option for power management and the battery health manager was the problem for me it seems
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‎11-17-2020 05:21 AM

HP Recommended

And what did you change there?

I didn't do anything, just updated BIOS yesterday, and ever since my battery won't go above 79%

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‎11-17-2020 05:24 AM - edited ‎11-17-2020 05:26 AM

HP Recommended

Had the exact same, did not change anything myself, seems like it changed because of the update. But after changing the battery health manager settings, it will charge to 100% again for me. For me it stood on 'maximize my battery health' which causes it to charge to 79 percent apparently

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‎11-17-2020 05:30 AM

HP Recommended

Was it marked with a V or not?

Mine isn't marked

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‎11-17-2020 05:32 AM - edited ‎11-17-2020 05:49 AM

HP Recommended

It was not, which is strange, because it should not work. But mine is now fully charged

Still have not marked it btw

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‎11-17-2020 10:06 AM

HP Recommended

So I don't understand what exactly did you do?

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‎11-17-2020 10:14 AM

HP Recommended

Changed battery health manager from 'maximize my battery health' to 'maximize my battery duration'. Did not mark it but saved the changes.

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