-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
11-16-2020 11:09 PM
Hi,
Yesterday I got a popup saying there's a new BIOS update, so I installed it (made sure the laptop was connected to the charger and so on).
Ever since, my battery won't go over 79%. If it gets lower than that, it will charge up to 79% and then it would stop and say that the battery is connected, but not charging.
I tried uninstalling the MIcrosoft ACPI-Compliant Control Method Battery, and tried to unplug the battery itself, and I shut off the coumputer by pressing the power button for 10 seconds, and all of it together. It didn't help.
The battery light is on, meaning it does get the electricity from the wall.
I'm afraid the BIOS updated messed something up, and the only way to restore it could be downgrading BIOS until this bug is fixed.
Does it make sense?
Is there anything else I can try?