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- Re: Battery won't charge fully after 53% even when it says i...

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06-27-2019 09:14 AM
I bought my Notebook in UK in 2017 it worked perfectly for 1.5 years but lately I have found this annoying problem that the battery doesnot charge fully. It just gets stuck on 53% even when I keep it charging for long times. I tried to re calibrate the battery as well but that didn't help. The usage report also confirm the highest battery charge for a long time now has been around 50% only.
Cannot understand now what has been the cause of this as the laptop works perfectly fine otherwise.
06-29-2019 12:22 PM
Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please Shutdown the Notebook
Step 06. Please remove the Battery and unplug the Power Adapter
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter and restart
Next update the BIOS from this Link: https://support.hp.com/us-en/drivers
If the issue persists run a Battery Test to confirm the Hardware Functionality
- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second.
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Power > Battery
Let me know how it goes 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee