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HP Pavilion - 15-au150sa

Hi I need to buy a genuine HP battery and I can’t find one either on the HP website or elsewhere? 

Thank you.

 

Alan. 

1 REPLY 1
HP Recommended

@Fozza7,

 

Your service manual (page 31) provides the following battery specs:

                            -Battery 2C 41WH 5.36Ah LI BP02042XL-PR

                            -Part# 849909-855

 

You can buy a replacement battery from online vendors such as eBay, Amazon and Newegg. This one is from eBay. You can look at other vendors.

Genuine BP02XL Battery For HP Pavilion PC 15 AU000 Series 849909-855 HSTNN-UB7B | eBay

 

Page 31 also explains how to open the case and replace a battery.

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