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- BatteryCare on 2020 HP Envy x360 AMD Ryzen 4000 laptops ?

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08-12-2020 04:47 AM
Hi,
Does anyone know if the BatteryCare feature is avaiable for the HP Envy x360 laptops that have the new AMD Ryzen 4000 chips (e.g. 4700U) ?
It seems some HP laptops do have it, but some do not:
Any HP employees here? - Would be such a time-saver knowing the answer rather than buying one just ot find out it doesn't and then having to return it 🙂
08-14-2020 06:03 PM
@AllwaysPortable Welcome to HP Community!
I understand that you are battery care function for the
HP has locked a few settings on your computer which are being managed by the system configuration as the device is configured to its optimal performance.
There's no way of resetting or changing these locked settings via HP articles or assistance, you could unlock and make changes at your own discretion using 3rd party tools,
however, HP doesn't recommend the same nor has information about the tools used.
I hope you understand.
That said, learn how to get the most service and life from your HP notebook battery by following these industry-wide suggested best practices: click here for details.
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