• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-09-2021 04:48 PM

HP Recommended
Product: HP Elitebook G6
Operating System: Microsoft Windows 10 (64-bit)

I bought a used HP Ultraslim dock on Amazon, only to find out it only supports a single 4K monitor. When two are connected through DisplayPort, one of them is downgraded to 1080p.

I also tried a Kensington SD5200T Thunderbolt dock, but it did not work at all (see https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-EliteBook-840-G6-docking-st... ).

Which dock comes most highly recommended that can supports 4K monitors ? I assume it has to be a Thunderbolt dock.

FYI, I am using CAC-1080 DP 1.4 to HDMI 2.0 adapters, FYI. Also have one USB-C to HDMI 2.0 adapter. Monitors are LG 32UD59-B.

 

Category:
1 REPLY 1

‎08-09-2021 05:48 PM

HP Recommended

@rabidman 

 

Please check some tables on the following Guide

 

      https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.