Big problem

[Stompt]

My laptop is a compaq. I have had it for the past 3 years. The battery is overworked. I hibernate and not really shut it down. Or It's always on.
Today it died out on me since I also saw a notice telling me to replace battery.

I have removed the battery and I am only using the power supply. But still nothing. Please help

[Sparkles1 · Accepted solution]

Hi @Stompt,

Thank you for your query!

I understand that your battery has died and you have removed it. Now you are unable to start your notebook.  Some notebooks are designed on startup to check for the battery. If it does not find one, then it will power off.  If you reinstall the dead battery, are you able to start your notebook?  If this should not be the case, what happens when you attempt to power on the notebook?

As you will need a replacement battery, here is a link to Find the right battery or adapter for your laptop. Should you require assistance to find your precise model here is a link to HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number?.

Please let me know the outcome.

 Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance, let me know and I will gladly do all I can to help. If you wish to say "thanks" for my efforts, click the "Thumbs Up" to give me a Kudos.

[Stompt]

Thanks very much man.
I opened it up after making a soft diagnostics test.
Aparently it was in fact the adapter so i need to replace it ASAP.

[Sparkles1]

Hi @Stompt,

Thank you for the update.  I am glad you were able to determine the issue.  Here is a link to the Compaq Presario CQ57 Notebook PC Maintenance and Service Guide. Please note chapter 3, page 25, "Miscellaneous parts" for the recommended AC adapters.  Here is a link to the HP.com page, should you like to order one. Notebook AC Adapters.

If you wish to say thanks for helping, please click the "Thumbs Up Icon" below.