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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: Bios requirements since upgrade.

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09-03-2019 03:07 AM
Hi Guys, I've just done a 'successful ?' upgrade to my old OS, 7 to 10. At the same time I upgraded the RAM from 4Gb to 8Gb & changed the HDD to a 1Tb SSD.
I say successful, as it all seems to be operating OK, with exception of the time clock, which stays at the logout time & requires resetting at every startup.
I've tried many 'work arounds' without success.
One of the 'fixes' mentions updating the bios.
I updated from F.16 to F.1C prior to the upgrade and was wondering if I have missed something, or have the wrong BIOS installed for the current installation/operating system.
Any help you can provide would be greatly appreciated, many thanks for looking.
Solved! Go to Solution.
Accepted Solutions
09-06-2019 02:44 AM
Thanks for getting back to me Raj1788. After eventually finding out, on a laptop, you enter the bios settings via F10 after a restart (not available from the normal start up sequence) I found the clock in the bios settings was incorrectly set.
After resetting the clock within the bios screen settings, then restarting, selecting windows time (w32tm /register in the command prompt screen as Administrator) then re-syncing the clock in Windows settings, time & language, the problem has resolved itself. So the problem was basically my lack of knowledge, made worse by the lack of familiarity with the windows 10 & SSD upgrade. All good now. Many thanks for getting back to me.
09-05-2019 02:12 PM
This is a hardware issue with the notebook.
I would personally suggest you contact our HP Support.
Click here: https://support.hp.com/us-en/contact-hp?openCLC=true
Make sure you select the Country and Region.
Keep me posted on further assistance. Hope that helps!
Have a great day ahead!
Raj1788
I am an HP Employee
09-06-2019 02:44 AM
Thanks for getting back to me Raj1788. After eventually finding out, on a laptop, you enter the bios settings via F10 after a restart (not available from the normal start up sequence) I found the clock in the bios settings was incorrectly set.
After resetting the clock within the bios screen settings, then restarting, selecting windows time (w32tm /register in the command prompt screen as Administrator) then re-syncing the clock in Windows settings, time & language, the problem has resolved itself. So the problem was basically my lack of knowledge, made worse by the lack of familiarity with the windows 10 & SSD upgrade. All good now. Many thanks for getting back to me.
09-06-2019 12:37 PM
I'm glad to hear you found the solution you were looking for.
Thanks for taking the time to let the community know about the solution!
Take care now and do have a great week ahead.
:)Cheers:)
Raj1788
I am an HP Employee