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‎08-25-2021 10:25 AM

HP Recommended
Product: HP15 f162dx
Operating System: Microsoft Windows 10 (64-bit)
I can no longer get my Bluray discs to playback on my HP15 f162dx Windows 10 Home 64-bit using the preinstalled software.  Is there any other software that I can use to playback my Bluray movies?
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-25-2021 04:13 PM

HP Recommended

What happens when you try to play them? Seems like it may possibly be a hardware issue. Not uncommon for an optical drive to lose function with only one type of disk as it uses different lasers for each one. 

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2 REPLIES 2

‎08-25-2021 04:13 PM

HP Recommended

What happens when you try to play them? Seems like it may possibly be a hardware issue. Not uncommon for an optical drive to lose function with only one type of disk as it uses different lasers for each one. 

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‎08-28-2021 04:32 AM - last edited on ‎08-28-2021 07:09 AM by Retired

HP Recommended

It detects the bluray disc, but won't play using the Cyberlink Power Media Player.  Cyberlink Power Media Player now only plays regular DVDs.  Bluray & DVD play when I use Leawo Bluray Player, which can be found at [content removed] Windows 10 compatible & free of charge.  I just wish I could have used Cyberlink Power Media Player, as I prefer the all in one experience.  I hope my reply will help others, facing the same issue.

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