Blue screen with Registry error after HP update

[Rajeen]

I did an major update and after that I am getting blue screen with stop code as REGISTRY_ERROR and restarting continuously. I tried all troubleshooting option but I couldn’t resolve the issue. Please help me.Blue screen error

Rajeen

[Raj1788]

@Rajeen

Welcome to the HP Community

Run the BSOD Troubleshooter 

If updating Windows and drivers didn’t get the job done, we’re going to try Windows 10’s built-in troubleshooter. This tool can be helpful when dealing with all sorts of issues, including the REGISTRY_ERROR error.

Here’s how to run Windows 10’s troubleshooter:

1. Open the Settings app and go to Update & Security section.
2. Select Troubleshoot from the menu on the left.
3. Select BSOD from the right pane and click Run the troubleshooter.
4. Follow the instructions on the screen to complete the troubleshooter.

Run the SFC scan

The next troubleshooter we’re going to seek help from is the SFC scan. This command line tool scans your system in search for various problems, and automatically resolves them. So, it might be helpful wen dealing with the BSOD issues.

Here’s how to run the SFC scan in Windows 10:

1. Right-click on the Start Menu button, and open Command Prompt (Admin).
2. Enter the following line and press Enter: sfc/scannow
3. Wait until the process is done (it may take a while).
4. If the solution is found, it will automatically be applied.
5. Now, close the Command Prompt and restart your computer.

Run DISM

DISM is yet another command-line troubleshooter that we can use if the previous ones failed to resolve the issue. In fact, DISM might be the most powerful troubleshooter, because it freshly deploys the system image.

We’ll walk you through both standard and the procedure that utilizes the installation media below:

• Standard way

1. Right-click Start and open Command Prompt (Admin).
2. Paste the following command and press Enter:
   • • DISM /Online /Cleanup-Image /RestoreHealth
3. Wait until the scan is finished.
4. Restart your computer and try updating again.

• With the Windows installation media

1. Insert your Windows installation media.
2. Right-click the Start menu and, from the menu, choose the Command Prompt (Admin).
3. In the command line, type the following commands and press Enter after each:
   • dism /online /cleanup-image /scanhealth
   • dism /online /cleanup-image /restorehealth
4. Now, type the following command and press Enter:
   • DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:SourcesInstall.wim:1 /LimitAccess
5. Make sure to change an X value with the letter of the mounted drive with Windows 10 installation.
6. After the procedure is finished, restart your computer.

Check the hard drive

1. Enter the Advanced Startup (Restart your computer while holding the Shift key).
2. Choose Troubleshoot > Advanced Options.
3. Select Command Prompt from the list of options.
4. When Command Prompt appears, enter the following lines and press Enter after each line in order to run it:
   • bootrec.exe /rebuildbcd
   • bootrec.exe /fixmbr
   • bootrec.exe /fixboot
5. Some users are also suggesting that you need to run additional chkdsk commands as well. To perform these commands, you need to know drive letters for all your hard drive partitions. In Command Prompt you should enter the following (but remember to use the letters that match your hard drive partitions on your PC):
   • chkdsk /r c:
   • chkdsk /r d:

   This is just our example, so keep in mind that you have to perform chkdsk command for every hard drive partition that you have.

6. Restart your computer and check if the issue is resolved.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

[Rajeen]

The issue is I am not able to log in to my system. So I ran the commands from the command prompt launched through Troubleshoot but none of the given solution were successful.

[Raj1788]

@Rajeen

Let's perform a system restore on the PC and check if this helps us out.

Click here: https://support.hp.com/in-en/document/c03327545 and follow the instructions for system restore.

Keep me posted, how it goes!

Have a great day!

Cheers:)