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‎07-06-2019 02:28 PM

HP Recommended
Product: HP Spectre x360 13-ap0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hi,  

I have just done a clean install of Windows 10 64-bit Home edition and updated all the drivers with HP Support Assistant and Windows Update center but still missing the following drivers:

 

Hardward Ids:

1. Bluetooth Peripheral Device:
BTHENUM\{08160700-0301-0403-0109-0509ab114378}_VID&00010075_PID&a010
BTHENUM\{08160700-0301-0403-0109-0509ab114378}_LOCALMFG&0002

 

2. Bluetooth Peripheral Device:
BTHENUM\{08160700-0301-0403-0109-0509ab114378}_VID&00010075_PID&a010
BTHENUM\{08160700-0301-0403-0109-0509ab114378}_LOCALMFG&0002

 

3. Bluetooth Peripheral Device:
BTHENUM\{0000180d-0000-1000-8000-00805f9b34fb}_VID&00010075_PID&a010
BTHENUM\{0000180d-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002

 

4. Bluetooth Peripheral Device:
BTHENUM\{00009900-0000-1000-8000-00805f9b34fb}_VID&00010075_PID&a010
BTHENUM\{00009900-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002

 

5. Bluetooth Peripheral Device:
BTHENUM\{0000180d-0000-1000-8000-00805f9b34fb}_VID&00010075_PID&a010
BTHENUM\{0000180d-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002

 

6. Bluetooth Peripheral Device:
BTHENUM\{00009900-0000-1000-8000-00805f9b34fb}_VID&00010075_PID&a010
BTHENUM\{00009900-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002

 

7. Serial Port:
BTHENUM\{00011101-0000-1000-8000-00805f9b34fb}_VID&00010075_PID&a010
BTHENUM\{00011101-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002

 

8. Serial Port:
BTHENUM\{00011101-0000-1000-8000-00805f9b34fb}_VID&00010075_PID&a010
BTHENUM\{00011101-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002

 

 

Product: HP Spectre x360 Laptop - 13t touch (4FJ31AV)

Windows 10 - 64bit Home 

 

Where would I be able to find these drivers?  Thank you in advance.

3 REPLIES 3

‎07-06-2019 07:37 PM

HP Recommended

Hi:

 

The only suggestion I can offer, would be to install the applicable model Bluetooth driver for the model wifi adapter your notebook has.

 

https://support.hp.com/us-en/drivers/selfservice/hp-spectre-13-ap0000-x360-convertible-pc/23238155

Was this reply helpful? Yes No

‎07-07-2019 09:10 AM

HP Recommended

Hi,

 

That did not work.  Thanks for helping.

Was this reply helpful? Yes No

‎07-07-2019 09:25 AM

HP Recommended

You're very welcome.

 

The only other suggestion I can offer would be to see if the info at the link below is of help to you...

 

https://appuals.com/fix-bluetooth-peripheral-device-driver-not-found-on-windows/

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