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‎10-17-2024 08:08 PM

HP Recommended
Operating System: Microsoft Windows 10 in S Mode

hello, please i’m using the a HP 250 G3 notebook and all of a sudden bluetooth isn’t found and have tried everything i can. please someone help

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1 REPLY 1

‎10-17-2024 08:20 PM - edited ‎10-17-2024 08:21 PM

HP Recommended

The Ralink Bluetooth adapter does not work on the newer builds of W10.

 

Use a USB Bluetooth adapter or replace the Ralink Wi-Fi card with this model:

 

Realtek RTL8723BE 802.11bgn 1×1 + BT 4 LE Combo Adapter   HP part #753077-001

 

Below is the link to the service manual:

 

c04655216.pdf (hp.com)

 

 

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