Boot device not found

[NetNiet]

Hello, suddenly my laptop made a hard noise and there was a blue screen with a message.

Turned off and on again and than it showed this message 

Boot Device not found

please install an operating system on your hard disk

hard disk (3F0)

F2 syst m diagnostics

When I try a hard disc check, it says 

SMART check not installed

short DST not installed

took off the cable and took out the battery, but it stays the same .....

can please someone help me ....?

[NetNiet]

I am in a menu now HP computer setup

i can there for excample 

system diagnostic

update system bios

restore defaults

reset bios security to factory default

[SPanch]

Do Hard drive test, follow instructions which showed check out here :-
https://support.hp.com/in-en/document/c01443317

[mdklassen · Accepted solution]

>  When I try a hard disc check, it says 

> SMART check -- not installed

> Short DST -- not installed

Bad news.  The disk-drive is not being detected by the motherboard.

For a desktop computer, it could be no electrical power reaching the disk-drive, or a loose "data" cable not allowing any data to be sent/received.  Laptop disk-drives usually don't have this problem, because they are connected much more firmly.

For either desktop or laptop, it is possible that the electronic circuit-board on the disk-drive has failed, so that it does not respond, and cannot be "detected" by the motherboard.

If it is not "loose wires", remove the disk-drive, and connect it as a "secondary" disk-drive in some desktop computer, to see if that computer can detect the disk-drive.  If not, the drive is "dead".

Note that there are "data recovery" companies that can disassemble the disk-drive, replace the circuit-board, and then copy your files onto a brand-new disk-drive.  EXPENSIVE!  But, if you do not have a backup, that is your only option.

[NetNiet]

Thanks, they replced the hard disk today, but couldn't copy the files .......

the bad thing is, I do have a back-up from a month ago, but I didn't check it and all my pictures are gone now .....

They don;t have data recovery companies here where I live, but will try when I go on holiday to Holland if it's possible and what it will cost ...

Thanks!

[mdklassen]

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