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‎01-21-2020 05:47 AM

HP Recommended
Product: Example: Envy x360 - 15u493cl

The button broken off the board of my Envy 360. It's a model 15u493cl. 

Couple questions:

- are all x360 power boards the same? Part number 774599-001? 

- is this the right manual? http://h10032.www1.hp.com/ctg/Manual/c04642245

- tried Amazon and Ebay but the "replacements" do not have the right holes and need modifications to the board or the computer base

 

Where can i find a genuine part? Thanks for the help.

 

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-23-2020 03:52 PM

HP Recommended

@DGPG2014 That's the correct part number, if you've got trouble ordering the right parts, you may order the replacement parts on the HP Parts Store, If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal, and if you have trouble connecting it on your own, you could check with a local tech store to be on a safer side.

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-23-2020 03:52 PM

HP Recommended

@DGPG2014 That's the correct part number, if you've got trouble ordering the right parts, you may order the replacement parts on the HP Parts Store, If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal, and if you have trouble connecting it on your own, you could check with a local tech store to be on a safer side.

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

Was this reply helpful? Yes No
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