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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Broken computer screen replacement

Create an account on the HP Community to personalize your profile and ask a question
07-03-2023 08:25 AM
Hi @TL26,
Welcome to HP Support Community.
Thank you for posting your query. I will be glad to help you.
To understand the issue and help you, please get back to me with the details listed below:
- Exact model number/product number(SKU number) of your HP Product (if you need help, click here for information on how to find your model number/product number).
Note: Do not share any of your personal information such as serial, phone number, email ID, etc., on your public post.
Take care and have a great day ahead.
07-03-2023 08:48 AM
Hi @TL26,
I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center
Note: Select your country from the dropdown, enter the city or postal code, select the product and click on search to locate the nearest HP Service center near your location.
Hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!