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HP Recommended
HP ENVY Laptop - 15-ep0017nl
Microsoft Windows 11

Hello everyone,

I want to report to the community my experience after entering in the Microsoft developer program:

I tried to update my laptop with the preview of the major release of Windows 11 24h2 which arrives within the end of this year.

I noted that the sound of my laptop was not working at all and, in the driver list, appeared the usual yellow icon for a missing audio driver. I was not able to find any driver audio and so I returned to the current released Windows 11 version 23h2.

My audio drivers contain Intel smart sound technology 10.25.0.6515 version.

I heard that this kind of driver caused a lot of problems during the users upgrade from W10 to W11 (Intel processor 11), only recently solved by a taskforce Windows-Intel-Manufactures.

Does anyone else experienced a similar issue?

I am concerned that my laptop will not be able to get the upgrade 24h2 even if it has all the requisites.

 

Thanks

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@luca72m

 

Welcome to our HP community forum!

 

Short answer: don't worry about it -don't upgrade to 24H2 and keep using Windows 11 version 23H2 until all the bugs have been worked out, which may take a while.  This is nothing new when dealing with a "beta" program -especially from Microsoft -but I digress.

 

As long as you keep updating the Security Intelligence updates for Microsoft's Defender Antivirus, you'll have time to wait.

 

Kind Regards,

 

NonSequitur777


View solution in original post

1 REPLY 1
HP Recommended

@luca72m

 

Welcome to our HP community forum!

 

Short answer: don't worry about it -don't upgrade to 24H2 and keep using Windows 11 version 23H2 until all the bugs have been worked out, which may take a while.  This is nothing new when dealing with a "beta" program -especially from Microsoft -but I digress.

 

As long as you keep updating the Security Intelligence updates for Microsoft's Defender Antivirus, you'll have time to wait.

 

Kind Regards,

 

NonSequitur777


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