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Common problems for Battery
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HP 15 Notebook PC
Microsoft Windows 10 (64-bit)

Hello,

 

I have a HP 15 Notebook PC and I need to purchase a replacement battery for this. I have perfomed the diagnostic tests and it asks me to purchase a replacement battery. I followed the steps through the HP Parts Store but I am unable to locate the battery rewuired for my laptp. Could someone help me in regards to the same?

 

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
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5 REPLIES 5
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What is the exact product number/full model name of your notebook?

HP Recommended

Thanks for your response! 


@visruthwrote:


What is the exact product number/full model name of your notebook?



Here are a few more specifications -

Product name : HP 15 Notebook PC

Product number : L2U24EA#ABU
Serial number : CND50310M8

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HP Recommended

Thanks once again!

HP Recommended


You're welcome!
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