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Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP 15.6 inch Laptop PC 15-d5000 (4V9Y1AV)

I just wanted to ask that i have 8gb ddr4 ram can i upgrade it to 16 gb ram does it have a other slot for this ? Will this increase my systems video memory also

1 REPLY 1
HP Recommended

It depends on what model Intel processor your notebook has.

 

What is the full model number or product number of your notebook?

 

To find the product number for your PC, click on the search icon on your Windows taskbar.

 

Type: System Information

 

The System information app should show up.

 

Run the app and the product number of your PC will be found on the System SKU line about 1/4 of the way down on the report.

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