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‎12-29-2020 12:58 AM

HP Recommended
Product: Elitebook 8470P
Operating System: Microsoft Windows 10 (64-bit)

I use this laptop for 10 months now. my CD rom was fine until July, 2020 when I noticed my disc it not working properly like the device itself was good but it didn't detect on My Computer or BIOS. I tried to update my BIOS but still no luck so I just abandoned it because no one uses CD rom these days.

 

Until I purchased a caddy and install to my laptop and still didn't detect.

 

Take note: The device itself is working but it didn't detect on My Computer, BIOS, diskmgmt, etc.

 

What could be the problem? Thank in advance!

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-29-2020 07:32 AM

HP Recommended

I've just reset the BIOS and the CD ROM drive got detected again.

 

BTW thanks! 😄 

View solution in original post

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1 REPLY 1

‎12-29-2020 07:32 AM

HP Recommended

I've just reset the BIOS and the CD ROM drive got detected again.

 

BTW thanks! 😄 

Was this reply helpful? Yes No
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