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Solved!

CD rom bay not working properly

HP Recommended
Elitebook 8470P
Microsoft Windows 10 (64-bit)

I use this laptop for 10 months now. my CD rom was fine until July, 2020 when I noticed my disc it not working properly like the device itself was good but it didn't detect on My Computer or BIOS. I tried to update my BIOS but still no luck so I just abandoned it because no one uses CD rom these days.

 

Until I purchased a caddy and install to my laptop and still didn't detect.

 

Take note: The device itself is working but it didn't detect on My Computer, BIOS, diskmgmt, etc.

 

What could be the problem? Thank in advance!

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HP Recommended

I've just reset the BIOS and the CD ROM drive got detected again.

 

BTW thanks! 😄 

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