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HP Recommended
HP 15-AY015TU
Microsoft Windows 10 (64-bit)

From the past 3 months I am facing the problem. When i connect charger to charge my laptop the charging light stays orange till battery charges around 50 - 60% but after that the charging light frequently get =s white for a minute and again gets orange and this goes till 82 % and after that the charging indicator remains white and my battery does not fully charged.

 

If you can't see the uploaded image here is one drive link for the test results  https://1drv.ms/f/s!AoZmfoWINVuRi07w32E1hQJI6YrR

 

Also my laptop is 4.5 years old. I also performed diagnostic test and the results I am attaching Power  source testPower source testPower source testPower source testBATTERY DETAILSBATTERY DETAILSAC ADAPTER TESTAC ADAPTER TESTCHARGING PORT  TESTCHARGING PORT TEST 

1 REPLY 1
HP Recommended

Hi,

I would first try replacing the battery. I personally replace the battery in my notebooks about every 18-24 months for good performance.

The part number of the battery 807957-001 

Example

https://www.amazon.in/s?k=807957-001&ref=nb_sb_noss_2

 

Hope it helps,

David

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