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‎11-26-2020 07:16 AM

HP Recommended
Product: HP OMEN NOTEBOOK-15(ENERGY STAR) - S/N : 8CG44802RC
Operating System: Microsoft Windows 10 (64-bit)

One of my cooling fans stops after some seconds into booting. I thought the fan had a problem so I opened the system and swapped the position of the fans. The fan which i thought had a problem worked fine in the other position. I took it for repairs but they could not find the problem. And also my laptop becomes very hot nowadays. I  renewed the Thermal compound between the CPU and the heat sink but it still gets hot. Please help

1 REPLY 1

‎11-29-2020 05:30 PM

HP Recommended

@Evans4

 

I reviewed your post and I understand that the laptop is overheating.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS from the below link and check if it helps.

 

https://ftp.hp.com/pub/softpaq/sp100001-100500/sp100295.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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