• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP 15-f033wm Notebook PC
Microsoft Windows 8.1 (64-bit)

Hello. With the HP 15-f033wm Notebook PC, the cpu wont work. When I try booting it, it will just have the caps lock flash. I know that this is a CPU issue, But where can you buy a CPU, and how do you access it.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@weatheralex1 

As to the first, since HP does not sell processors, I have no idea where you can get one.

 

As to the second, since the processor is soldered to the system board, you have to replace the entire board and having that done can cost more than simply replacing the laptop.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

1 REPLY 1
HP Recommended

@weatheralex1 

As to the first, since HP does not sell processors, I have no idea where you can get one.

 

As to the second, since the processor is soldered to the system board, you have to replace the entire board and having that done can cost more than simply replacing the laptop.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.