CPU stuck at 1.11 ghz(turbo boost off) and than it drop to 0.4 ghz

[s5rcexx]

I have problem with CPU, when i restart the laptop the ghz is normal for like 5 minutes and then it lock at 1.11ghz(turbo boost off) after that it just stuck at 0.4 ghz. This happen some times but now it happen every time i want to do something. The laptop feel super bugy and slow. 

I will be glad if you can answer as soon as possible.

[Raj_05]

Hi @s5rcexx,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your laptop might be experiencing thermal throttling, where the CPU slows down to prevent overheating. Here are a few steps you can try to troubleshoot and potentially resolve the issue.

• Check CPU Temperature: Install a temperature monitoring tool like HWMonitor or Core Temp to check the CPU temperature. If it's running too hot (above 90°C), then thermal throttling is likely the culprit.
• Clean Cooling System: Over time, dust and debris can accumulate inside your laptop's cooling system, hindering airflow and causing overheating. Use compressed air to carefully clean out any dust from the vents and fans.
• Check Power Settings: Make sure your laptop's power settings are set to "High Performance" mode. Sometimes, the system might be set to a power-saving mode, which could limit the CPU's performance.
• Update Drivers and BIOS: Ensure that your laptop's drivers and BIOS are up to date. Sometimes, outdated drivers or BIOS versions can cause performance issues.
• Disable Background Processes: Check for any unnecessary background processes or applications that might be consuming CPU resources. You can use Task Manager (Ctrl + Shift + Esc) to identify and close any such processes.
• Reset Power Management Settings: Sometimes, resetting the power management settings to default can resolve issues related to CPU throttling. You can do this by opening Command Prompt as an administrator and running the command powercfg -restoredefaultschemes.
• Check for Malware: Run a full system scan using a reputable antivirus program to check for any malware or viruses that might be affecting your system's performance.
• Check BIOS Settings: In some cases, BIOS settings related to CPU power management might be causing the issue. Check your laptop's BIOS settings and ensure that any power-saving features are disabled.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[s5rcexx]

CPU Temp is normal.

I have passive colling.

I have High Power mode on.

i update drivers and bios.

i reset power setting.

i check for malware.

i reset bios to default setting.

nothing seem to be working.

[TzortzisG]

Hello s5rcexx.

These are very weak and heavily underpowered CPUs. Because they're passively cooled there are also low power limits. What does your TS limits windows show when your Celeron throttles?

There are ways to increase the available power to the CPU as seen on this Throttlestop discussion about a similar system.

[s5rcex]

I can't access it. It is greyed out.

[TzortzisG]

I see. Thanks.

BDprochot should be disabled. It is sometimes the cause of issues like these. The Prochot protects your CPU from overheating and can never be disabled. BDprochot only makes sense on systems with dGPUs....

Use this TPL on your laptop to see if you can increase the available power. These weak CPUs aren't really supported because the TS creator Unclewebb has never worked with them. If the values are applied you should have a limit-less system. I have no idea if it will work for this CPU......