Camera App error code 0xA00F4244

[Mrnirmal]

Camera App error code 0xA00F4244 

camera not working

[Pallipurath]

Hi @Mrnirmal 

Welcome to the HP Support Community.

Thank you for posting your query.

I understand that you are facing issues with the Camera APP and you see an error 0xA00F4244. It seems like the camera hardware might not be recognized by the system. I would request you to please follow the steps:

Check for Hidden Devices in Device Manager

To reveal any ghost devices that might not be showing up normally:

• Open Device Manager.
• Click on View > Show Hidden Devices.
• Expand sections like Imaging devices, Cameras, or Sound, video and game controllers.
• Look for  "Unknown Device," "USB2.0 HD UVC Webcam.
• If you see a grayed-out entry, let me know the exact name it might be fixable via a manual driver install.

Enable in BIOS

• Restart the laptop and press Esc repeatedly on boot, then press F10 to enter BIOS.
• Look under tabs like Security, Advanced, or Built-in Device Options.
• If there’s a toggle for Integrated Camera or Webcam, make sure it’s enabled.
  • If there's no camera listed at all, it could indicate that the hardware might not be present or is faulty.

HP Drivers

Visit HP’s site directly for your exact configuration:

• Go to the HP Drivers - https://support.hp.com/in-en/drivers 
• Search for Camera, Imaging, or Poly Camera drivers.
• Install the latest drivers.

HP UEFI Hardware Diagnostics

To rule out hardware failure:

• Turn off your laptop.
• Turn it back on and immediately press Esc, then F2 for HP Diagnostics.
• Go to Component Tests 
• Camera or Webcam and run a test.

I hope this helps. 

Take care and have an amazing day!