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HP Recommended
Envy
Microsoft Windows 10 (64-bit)

How can I determine if I can add more RAM to my Envy Notebook?  System info says "Installed Physical Memory (RAM) 16.0 GB"

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The manual on page 1 from here said:

 

Two SODIMM slots:

DDR4-2400 Dual Channel Support (DDR4-2400 downgrade to DDR4-2133)

Supports up to 16 GB max system memory

 

So the installed 16 GB are the maximum.

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P.S.
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View solution in original post

3 REPLIES 3
HP Recommended

We need the correct type from your Envy Notebook, there should be a sticker and a number on the back.

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If the answer is helpful mark it with Kudos by clicking on the kudos button. If your problem is solved then mark it as solved. Thanks 🙂

P.S.
I am a volunteer and I do not work for, nor represent, HP
HP Recommended

HP Envy Laptop 17t-ae100

Product# 1WC56AV

HP Recommended

The manual on page 1 from here said:

 

Two SODIMM slots:

DDR4-2400 Dual Channel Support (DDR4-2400 downgrade to DDR4-2133)

Supports up to 16 GB max system memory

 

So the installed 16 GB are the maximum.

--------
If the answer is helpful mark it with Kudos by clicking on the kudos button. If your problem is solved then mark it as solved. Thanks 🙂

P.S.
I am a volunteer and I do not work for, nor represent, HP
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