• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎02-28-2023 11:37 PM

HP Recommended
Operating System: Microsoft Windows 11

I have a HP ENVY X360 - 13-ar0021au computer which has a built in RAM of 8GB. Is it possible to change the RAM to a bigger value. I understand that the RAM is not removable, but is there another way?

Category:
1 REPLY 1

‎03-01-2023 08:39 AM - edited ‎03-01-2023 08:40 AM

HP Recommended

@majorbloodnock,

 

Welcome to our HP User Forum!

 

Unfortunately, it appears that your HP ENVY X360 - 13-ar0021au (6XJ08PA), according to: https://support.hp.com/us-en/document/c06528795, has been fitted with "Memory form factor: On-board" and comes either with fixed 8GB or 16GB RAM.


This is also confirmed here: https://www.crucial.com/compatible-upgrade-for/hp---compaq/envy-x360-13-ar0021au, and I quote: "Standard memory: 4GB to 16GB non-removable".

 

And here: https://www.xda-developers.com/hp-envy-x360-2022-ram-storage-upgrade/, quote: "unfortunately, everything [RAM] is soldered to the motherboard on the HP Envy x360 (2022)."

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777

 


Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.