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HP Notebook - 15-da2357ne
Microsoft Windows 10 (64-bit)

Hello HP experts,

I'm trying to upgrade my OS to WIN 11 

but I can't due to not having a TPM 

my question is can I upgrade my hardware with this chip 

my laptop is HP Notebook - 15-da2357ne

 

1 REPLY 1
HP Recommended

Hi:

 

Unfortunately, that would not be possible.

 

I'm surprised such a recent model notebook with an Intel® Core™ i7-10510U processor didn't come with a TPM 2.0 security device.

 

OK...I see what the problem is...

 

Chapter 1, page 4 of the maintenance and service guide on your notebook's support page indicates that it comes with a firmware based TPM 2.0 security device (fTPM 2.0).

 

HP Notebook - 15-da2357ne Manuals | HP® Customer Support

 

For whatever reason, W11 does not recognize that device as a TPM 2.0 device.

 

You can see this related discussion.

 

Solved: Re: TPM Enabled but not found in Device Security - HP Support Community - 8202726

 

You can install W11 on your notebook, but you would have to clean install it.

 

I would make a system image of your current W10 installation prior to updating to W11, so you can easily reinstall W10 in the future.  I used the free Macrium Reflect software to do that, under the Backup at Home section. 

 

Along with the system image, make sure you create the bootable DVD or USB rescue drive you boot from to access the system image stored on your portable hard drive.

 

Macrium Software | Reflect Free Edition

 

First make this registry change...

 

https://www.hellpc.net/how-to-bypass-tpm-and-cpu-requirements-windows-11-upgrade-unsupported-pc/

 

Then download the Windows 11 ISO file (3rd option), not the W11 installation assistant.

 

Download Windows 11 (microsoft.com)

 

Use Rufus and make a bootable USB installer with the ISO file you downloaded.

 

There is a new option to create an installer that is supposed to bypass the W11 hardware checks. 

 

Here is the link to the Rufus download.  You want the version 3.17 portable.

 

Rufus - Create bootable USB drives the easy way

 

See this image link for how to set up the Rufus tool to bypass the W11 hardware checks...

 

https://h30434.www3.hp.com/t5/image/serverpage/image-id/296479i080A4C679280E055/image-size/large/is-...

 

Boot from the Rufus installer, and you will be able to install W11.

 

Since your PC has a fTPM 2.0 device, you may be able to do an in-place upgrade to W11 by opening the Rufus installer you made, and click on the Setup application, and see if W11 will allow you to do the direct upgrade without the need to clean install W11.

 

My unsupported W11 PC's got all of the W11 updates. 

 

I have upgraded 8 of them to W11, and they seem to run a little better on W11 than they did on W10.

 

However, I don't know how long they will continue to get all of the updates, or what will happen when the new build of W11 comes out next year in October.

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.