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‎11-15-2020 02:34 AM

HP Recommended
Product: HP ENVY x360 Convertible 15m-ee0xxx
Operating System: Microsoft Windows 10 (64-bit)

I have 251GB  SSD and 4×2 GB RAM . I am thinking to upgrade them .

If yes It can be upgraded ,where to find the suitable SSD and ram . And does upgrading it ruin the product warranty?

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-26-2020 12:40 PM

HP Recommended

@Sayedo0z

 

Thank you for the information.

 

The maximum supported RAM on your computer is 16GB and you can install 1TB SSD on the computer.

 

Refer to the below service guide for part numbers and more information.

 

http://h10032.www1.hp.com/ctg/Manual/c06618426

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎11-19-2020 01:27 PM

HP Recommended

@Sayedo0z

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎11-20-2020 06:30 AM - edited ‎11-23-2020 12:48 AM

HP Recommended

@The_Fossette

my product number is 9HZ86UA#ABA

 

 

Was this reply helpful? Yes No

‎11-26-2020 12:40 PM

HP Recommended

@Sayedo0z

 

Thank you for the information.

 

The maximum supported RAM on your computer is 16GB and you can install 1TB SSD on the computer.

 

Refer to the below service guide for part numbers and more information.

 

http://h10032.www1.hp.com/ctg/Manual/c06618426

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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