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‎12-03-2020 04:33 AM - edited ‎12-03-2020 04:39 AM

HP Recommended
Product: HP Laptop 14-bs0xx
Operating System: Microsoft Windows 10 (64-bit)

E55BC259-FBCB-45B1-9E0D-24F3E1E7BA81.png

 

laptop is running slow what can I do to make it run faster, any ideas on what to upgrade or is this even upgradable? thanks! 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-03-2020 05:30 PM

HP Recommended

You're very welcome.

 

There are two upgrades you can do...

 

1. Since your notebook has an Intel Celeron processor, there is only one memory slot.

 

You can remove the currently installed 4 GB memory chip and replace it with an 8 GB DDR3L-1600 memory chip.

 

2.  You can remove the slow-poke 500 GB 5,400 RPM mechanical hard drive, and replace it with a much better performing 2.5" 500 GB solid state drive.

 

Those two upgrades should help quite a bit.

 

Your notebook won't be a speed demon, but it will be pleasantly usable at least.

 

You can use the HP cloud recovery tool to reinstall W10, the drivers and the software that originally came with your notebook on the SSD.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

 

Below is the link to the service manual which has the hard drive and memory removal and replacement procedure.

 

h10032.www1.hp.com/ctg/Manual/c05485573

View solution in original post

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5 REPLIES 5

‎12-03-2020 07:22 AM

HP Recommended

Hi:

 

Before I can answer your question, I will need to know the product number of your notebook.

 

Use this guide to find that information...please do not post the serial number.

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

 

Was this reply helpful? Yes No

‎12-03-2020 05:20 PM

HP Recommended

Hi! My product ID is 2BD73PA#UUF 

Model 14-bs538TU

its really running slow can I just upgrade like the RAM if so, what are the compatible rams for this? Thanks so much for replying

Was this reply helpful? Yes No

‎12-03-2020 05:30 PM

HP Recommended

You're very welcome.

 

There are two upgrades you can do...

 

1. Since your notebook has an Intel Celeron processor, there is only one memory slot.

 

You can remove the currently installed 4 GB memory chip and replace it with an 8 GB DDR3L-1600 memory chip.

 

2.  You can remove the slow-poke 500 GB 5,400 RPM mechanical hard drive, and replace it with a much better performing 2.5" 500 GB solid state drive.

 

Those two upgrades should help quite a bit.

 

Your notebook won't be a speed demon, but it will be pleasantly usable at least.

 

You can use the HP cloud recovery tool to reinstall W10, the drivers and the software that originally came with your notebook on the SSD.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

 

Below is the link to the service manual which has the hard drive and memory removal and replacement procedure.

 

h10032.www1.hp.com/ctg/Manual/c05485573

Was this reply helpful? Yes No

‎12-03-2020 05:32 PM - edited ‎12-03-2020 05:33 PM

HP Recommended

Yey!!! alright thank you so much Paul! will definitely do these upgrades.

 

stay healthy 🖤

Was this reply helpful? Yes No

‎12-03-2020 05:34 PM

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

You stay healthy too and enjoy the upcoming holiday season!

 

Paul

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