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‎01-28-2018 08:23 AM

HP Recommended
Product: HP 15-r257nc
Operating System: Microsoft Windows 8.1 (64-bit)

Hi, I wanna ask, maximum ram on my laptop is 8GB, and is my ram on the MB solid or it can be upgradeable?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-29-2018 02:50 AM

HP Recommended

Hi,

 

Your PC supports max 8GB of DDR3L 1600Mhz RAM. The RAM will actually run at 1333Mhz. There is one slot, so you will need to replace the 4GB stick the PC came with. You can see this on page 2 of service manual (your processor being the Intel® Pentium® N3540)

 

http://h10032.www1.hp.com/ctg/Manual/c04409502

 

You can follow the steps on page 76 of service manual to upgrade RAm. In your PC it is more complex, as you need to remove the motherboard to get to the RAM slots.

 

You can also look at these HP videos which can help with upgrade (click on memory in list on left)

 

https://h20574.www2.hp.com/results.htm?SID=6875200&MEID=6BE9C364-4C4D-42C9-A051-EE360B95A946

 

Let me know if you need further help,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

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4 REPLIES 4

‎01-28-2018 09:06 AM - edited ‎01-29-2018 02:05 AM

HP Recommended

See: www.crucial.com

There is a downloadable program on Crucial's web-site that will diagnose your computer, and recommend compatible RAM.

 

Or, look at page 16 of: http://h10032.www1.hp.com/ctg/Manual/c04409502#

to see a diagram showing one removable stick of RAM.

Then, page 18 states that the one stick can either be 2GB or 4GB or 8GB.

 

Note that HP manuals are not guaranteed to be error-free.

Use that program from CRUCIAL to get confirmation.

 

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‎01-28-2018 10:27 AM

HP Recommended
I know .... But i am asking if IS my tam built in the MB or I Can upgrade it
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‎01-29-2018 01:54 AM

HP Recommended

>>  There is a downloadable program on Crucial's web-site that will diagnose your computer, and recommend compatible RAM.

 

> i am asking if IS my tam built in the MB or I Can upgrade it.

 

Please run that diagnostic program, to get your answer.

 

-----------

Welcome to this forum.

Please click the purple/white "Thumbs Up" icon for every response that is helpful.

Also, please click "Accept As Solution" for the best response.

 

 

Was this reply helpful? Yes No

‎01-29-2018 02:50 AM

HP Recommended

Hi,

 

Your PC supports max 8GB of DDR3L 1600Mhz RAM. The RAM will actually run at 1333Mhz. There is one slot, so you will need to replace the 4GB stick the PC came with. You can see this on page 2 of service manual (your processor being the Intel® Pentium® N3540)

 

http://h10032.www1.hp.com/ctg/Manual/c04409502

 

You can follow the steps on page 76 of service manual to upgrade RAm. In your PC it is more complex, as you need to remove the motherboard to get to the RAM slots.

 

You can also look at these HP videos which can help with upgrade (click on memory in list on left)

 

https://h20574.www2.hp.com/results.htm?SID=6875200&MEID=6BE9C364-4C4D-42C9-A051-EE360B95A946

 

Let me know if you need further help,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No
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