• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-20-2016 11:37 PM

HP Recommended
Product: HP Pavilion Notebook - K8Z00AV
Operating System: Microsoft Windows 10 (64-bit)

Hello, I was just wondering if it would be possible for me to upgrade my RAM, it currently is at 8GB, I would like to upgrade it to 16GB or whatever the max is. 

Thanks!

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-21-2016 11:53 PM

HP Recommended

if you already have a 8GB 1600MHZ RAM on your PC you just need to buy another 8GB 1600MHZ RAM, that should work

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

View solution in original post

Was this reply helpful? Yes No
7 REPLIES 7

‎07-20-2016 11:44 PM

HP Recommended

Hi

 

Yes your notebook should support upto 16 GB

 

I found the link for manuals 

 

http://h10032.www1.hp.com/ctg/Manual/c04655126

 

Page 1/2: memory info

Page 41: how to replace

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No

‎07-20-2016 11:47 PM

HP Recommended

Is it also possible for me to upgrade my hard dirve or have two hard drives?

Thanks!

Was this reply helpful? Yes No

‎07-20-2016 11:51 PM

HP Recommended

Hi

 

According to the manuals in page 2 

 

Hard drives Supports : 6.35-cm (2.5-in) SATA hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses 7 mm/9.5 mm share the same bracket Accelerometer / HDD protection support Single HDD conƭJuratLons

● 2-TB, 5400-rpm, 9.5-mm

● 1-TB, 5400-rpm, 9.5-mm

● 750-GB, 5400-rpm, 9.5-mm

● 500-GB, 5400-rpm, 7.0-mm

 

Hybrid HDD conƭJuratLons

● 1-TB, 5400-rpm, 9.5-mm SSHD w/8GB NAND

 

Yes you can upgrade your HDD to upto 2 TB.

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No

‎07-21-2016 09:37 PM

HP Recommended

On the manual it says "Non customer accesible/upgradeable". Does that mean Its not possible to upgrade the RAM? Or is it there as a warning to be careful when upgrading the RAM?

Thanks

Was this reply helpful? Yes No

‎07-21-2016 11:21 PM

HP Recommended

thats just a warning i think it was page 41 if you check there are instructions on how to access the memory slot

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No

‎07-21-2016 11:27 PM

HP Recommended

Ok awesome just one more question about RAM. Since I currently have 1600 MHZ 8gb RAM, if I want to upgrade to 16GB. Do i just need to buy another 8GB 1600MHZ RAM or do I need to get two new ones?

Thanks!

Was this reply helpful? Yes No

‎07-21-2016 11:53 PM

HP Recommended

if you already have a 8GB 1600MHZ RAM on your PC you just need to buy another 8GB 1600MHZ RAM, that should work

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.