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‎10-11-2023 07:24 AM

HP Recommended
Product: HP ENVY x360 14 inch 2-in-1 Laptop PC 14-es0000 (743S9AV)

I want to know if I can upgrade my laptop memory from 8GB to 16GB 14-es0013dx

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2 people had the same question
1 REPLY 1

‎10-11-2023 08:03 AM

HP Recommended

Hi:

 

Unfortunately, since the memory is an integral part of the motherboard, it cannot be upgraded unless you replace the system board with one listed in chapter 3 of the service manual that comes with 16 GB of onboard memory.

 

HP ENVY x360 14 inch 2-in-1 Laptop PC 14-es0000 (743S9AV) - Setup and User Guides | HP® Support

 

The huge expense to do that would not be worth it.

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