• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-04-2019 03:12 PM

HP Recommended
Product: HP Pavilion 15-cc5xx
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

 

I would like to use 2 external monitors with my Pavillion 15-cc5xx, but my USB-C is the data only version apparently.. Can I use an USB port to power these monitors? 

 

I ordered the USB-C Dock G4 before I knew my laptop's USB-C was data only, so could I buy an USB-C to USB adapter and power it that way? 

 

I would use a HDMI and a HDMI coupled with a HDMI-DP adapter.

 

Thanks!

1 person had the same question
2 REPLIES 2

‎12-04-2019 11:10 PM

HP Recommended

@DionSoepboer 

 

I believe you have another post elsewhere. USB 3.0 port won't power monitor it has very low voltage and not AC. But you can use it to connect to a dock.  Please enter your requirement on the following link and it will find for you few options on market today including some HP products:

 

    https://www.displaylink.com/products/universal-docking-stations

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎12-05-2019 12:40 AM

HP Recommended

I currently have the HP dock G4, if I buy an USB C to USB adapter, would I be able to use the dock with the monitors?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.