Can I use USB-C Power Delivery?

[RealThomasS]

HP is very vague with whether or not certain devices support USB-C power delivery to charge the laptop so I'm asking here. My product # is 2FW61AV. It came with an AC/barrel plug charger which I've heard doesn't support USB-C PD but I've read a lot of posts where multiple users verified that they could charge their laptops through USB-C and even other branded USB-C chargers worked.

If possible, could I possibly use

1.  HP USB-C Travel Power Adapter 65W

2. Google 45W USB-C Power Adapter (I know HP only wants HP branded ones but others confirmed that other brands do work even after the popup warning)

[Riddle_Decipher]

@RealThomasS All the details you need are mentioned on the product specifications page, if you aren't able to obtain the same, here's what I'll need to get that for you:

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

Also, once you find out about it, if it does support the same, check out this link for alt mode options.

P.S: Welcome to HP Community 😉

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[RealThomasS]

.@Riddle_Decipher

Could I get a clear answer? I've already identified my product, straight from the HP Support Assistant and I'm not sure what more information I could give.

Product name: HP Spectre x360 Convertible

Product Model: 15t-ch000

Product Number: 2FW61AV

This is a pretty straight forward question and I'm not sure why it's taking this long. I understand HP has one of the worst customer support services in the industry but I'm not sure why it's this bad even during COVID-19.

Can or can my laptop support Power Delivery or not? Your linked page suggests it does but other say laptops that came with barrel/AC charger do not support PD. Other forum posts claims that power-delivery DOES work despite HP support claiming it didn't. I have no idea, the entire topic seems to be very vague.

Thank you for taking your time to reply.

[Riddle_Decipher]

@RealThomasS I know this could be frustrating but the reason I'm asking for the model name is because what you've provided is incomplete, here's a list of products I get when attempting to find the product specifications of your device, and it would be of great help to both you and me, if you can provide the accurate information, so we don't have to waste anymore of our time:

Here's the list I'm getting, and the list goes on:

Awaiting your response,

In fact, you can use the link attached above, to find the specs, and if you find any mention of "PD" or Power Delivery, the feature is supported.

I hope that helps!

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

[RealThomasS]

HP Spectre x360 - 15t-ch000 CTO

This is what appeared when I put my product number into the search. I assume this is what you need because when I plug in 2PH79EA I receive the same information send in the link you sent earlier. I can't seem to find it in the same format as the last two letters after the ch000 so I'm not too sure and it also doesn't appear on the list.

If this isn't what you're looking for then I have no idea where to find it. I've checked all the options and the I already gave all the information from them.

Bios: HP Spectre x360 Convertible 15-ch0xx

Back of Laptop: 15t-ch000

HP Support Assistant: HP Spectre x360 Convertible 15-ch0xx

Product Number: 2FW61AV

I know it must be excruciatingly frustrating to see a customer who cannot even identity his product but I swear I'm not this tech illiterate. Please end my misery soon. All I want is a more portable/universal charger to use without having to carry around the giant anaconda like charger they back in here.

-Thomas

[RealThomasS]

.@Riddle_Decipher hello?

[Riddle_Decipher · Accepted solution]

@RealThomasS I suggest you check my private message and share your serial number in private, that would be the best way to get what we both need, and it would provide an accurate description of your device as well: Click here to know how the private message function works.

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc. on a public post.