• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-13-2025 03:29 AM

HP Recommended
Product: hp spectre x360 15-df0104ng
Operating System: Microsoft Windows 11

I have seen questions similar to this before but not for this specific model. The answer was usually to update the BIOS or try a different port. I have done both (updated the BIOS to the latest available version and tried both USB C ports) but it still does not seem to work.

The charging adapter I was using was a 45W one from Samsung.

I have Windows 11 and Arch Linux installed in dual boot but was testing the charging mainly on Windows 11.

Category:
2 REPLIES 2

‎03-13-2025 03:41 AM

HP Recommended

45W is a little low for charging a Spectre, any chance you can get a 65W charger and test with that?




My profile on LinkedIn

Was this reply helpful? Yes No

‎03-15-2025 03:24 AM

HP Recommended

It worked, thank you! I expected the 45W charger to be enough since it was also for a laptop, but apparently not.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.