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HP Pavilion Laptop 15-cw1xxx
Microsoft Windows 10 (64-bit)

Hi, I recently bought an HP laptop and I'm annoyed by this backlight turning off every 10-15 seconds so can the time be changed?

3 REPLIES 3
HP Recommended

@Th3Luk1s 

 

Short Answer:  No

 

Longer Answer:

The timeout could perhaps be changed if you had access to the BIOS > Advanced section where these settings are located.

 

Unfortunately, HP locks the BIOS for consumer class systems (there is no Advanced Section / Access).

 

BIOS – Backlit Keyboard and other Advanced Options

 

This is one of those situations where the how-to document mentions that a particular feature might not be supported on every computer.  The document does not offer an exact explanation because the document is not written for YOUR computer.

 

HP Notebook PCs - Using the Backlit Keyboard

Section: The backlight stays on for only a few seconds

 

Excerpted

Note:

If there is not a setting for the backlight timing in the BIOS, this behavior might not be supported on the notebook. Check your notebook model's product support documentation to confirm support.

 

 

Discussion / Observations

 

In general, and there might be exceptions,

 

  • Business class computers offer the BIOS Advanced section. 
  • Examples of business class systems include and are not limited to:  Zbook Mobile Workstations, ProBook, EliteBook, EliteDesk, and others.

 

For example

  • The backlit keyboard timeout option is included in the Advanced section as appropriate (assuming system has a backlit keyboard).

 

  • At this writing, consumer class systems might not include the Advanced BIOS section.
  • Examples of consumer grade systems include and are not limited to:  Spectre, Pavilion, Envy, Notebook, Laptop

 

 

HP Note

BIOS configurations vary depending on the computer. For further information on a specific computer, refer to the documentation provided with the computer or go to the appropriate document for your PC.

 

Consumer Class Desktops and Notebooks – BIOS Setup

 

Commercial / Business Class Computers – BIOS Setup

HP PC Commercial BIOS (UEFI) Setup - Administration Guide

 

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

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NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion 15-cw1000 Laptop PC 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

HP Recommended

So can't HP just release a program/driver for it to change the timeout like Dell has? Because it's not only me who wants this feature.

HP Recommended

@Th3Luk1s 

 

We don't make the rules nor does HP consult the Community about business decisions.

If they did, you'd likely get what you want.

 

You are correct:  lots of people with consumer grade systems want access to the timeout feature for the backlit keyboard.

 

I know you are disappointed - some Experts won't even answer questions of this type because of the expected backlash.

 

Stay Safe.

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.