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‎08-06-2021 04:32 PM - edited ‎08-06-2021 04:35 PM

HP Recommended
Product: HP ENVY Laptop - 15-ep0035cl
Operating System: Microsoft Windows 10 (64-bit)

Greetings

 

I am still getting to know my new notebook and can't figure out how to use the usb c to INPUT power from an external source (ie: car charger, with USB C output, powerbank with usb c output) to power my notebook and recharge the battery.  Can someone please let me know if this is possible on my notebook? If so, what are some troubleshooting steps to get this working? When I plug in the powerbank, the computer appears to be charging it rather than vice versa. 

 

Many Thanks

 

 

Device name LAPTOP-HT0MT4P1
Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
Installed RAM 32.0 GB (31.8 GB usable)
Device ID BD02452C-E755-46E2-9E98-CDF62564FEF8
Product ID 00330-53560-55092-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points

Category:
1 REPLY 1

‎08-06-2021 04:53 PM

HP Recommended

@jkd678 

I looked up the specs for the model number you provided -- and in both places, they list only USB type A ports (2), not USB-C.



I am a volunteer and I do not work for, nor represent, HP
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