• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Notebook BS-112tx
Microsoft Windows 10 (64-bit)

I have HP Notebook BS-112tx with Intel Core i5-8250U, it comes with 4 GB DDR 2400 mhz Samsung RAM. I want to upgrade it to atleast another 4 GB or 8 GB.

Second slot is free but I am unable to find 2400 mhz rams. I found Transcend 8GB DDR4 2666 MHz JM2666HSB-8G 260-pin SO-DIMM.

Can I put this Transcend 2666 MHz ram along with 2400 factory installed ram. Can they work together without crashing. I understand it will be clocked down to 2400 MHz. Just want to make sure they will work together.

 

2 REPLIES 2
HP Recommended

Hello
I advise you to look for the exact same module!
Indeed if the motherboard allows it the pc could work on the lowest frequency!
But there may be incompatibility either with the motherboard or between the two modules
I have not looked at but if the motherboard allows this frequency you can take the risk, if it does not work with both, but the new one works alone, you will have to buy the same

[edit]

 HP 15 Laptop PC (Intel) HP 15g Laptop PC HP 15q Laptop PC - Maintenance and Service Guide

HP Notebook - 15-bs112tx Product Specifications

if this model

Intel® Core™ i5-8250U 4 GB DDR4-2400 SDRAM (1 x 4 GB)

Two non-customer-accessible/upgradable memory module slots (Intel Core processors)DDR4-2133 dual channel support (6th and 7th generation Intel Core processors)DDR4-2400 dual channel support (5th and 8th generation Intel Core processors)Supports up to 16 GB of system RAM in the following configurations:16384-MB total system memory (8192×2)12288-MB total system memory (8192×1) + (4096×1)8192-MB total system memory (8192×1) or (4096×2)6144-MB total system memory (4096×1) + (2048×1)4096-MB total system memory (4096×

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Yes this is the model with 8th gen intel core i5. So the service manual is saying we need to use 2400 mhz only right?

Can't it work with 2666 mhz by degrading the speed to 2400 mhz?

The 2400 mhz modules are not available difficult to find. All new modules are coming in this speed 2666

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.