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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Here is the Service Manual:
The Manual is a bit hard to decipher but bottom line there is a memory slot. The Manual seems to suggest there are 2 slots but on the AMD E-series processors I am pretty sure its a single slot.
Pages 30-38 show the procedure. Just remove the back cover. You may want to open it before buying memory because if there are 2 slots you can get by with a 4 gig module but if its a single slot you need an 8 gig module. Maximum size of a single module is 8 gigs so max overall is either 8 or 16 gigs. I don't think I would invest in 16 gigs for that laptop but upgrading to 8 gigs should assist the performance which I am sure your daughter has told you can use all the help it can get.
You may even want to consider installing a solid state drive in lieu of the slow 5400 rpm mechanical drive as prices on SSDs have plummeted this holiday season.
8 gig module:
8-GB 693374-005
Cheap 250 gig SSD:
Post back with any other questions and please accept as solution if its the info you needed.
HP Recommended
Here is the Service Manual:
The Manual is a bit hard to decipher but bottom line there is a memory slot. The Manual seems to suggest there are 2 slots but on the AMD E-series processors I am pretty sure its a single slot.
Pages 30-38 show the procedure. Just remove the back cover. You may want to open it before buying memory because if there are 2 slots you can get by with a 4 gig module but if its a single slot you need an 8 gig module. Maximum size of a single module is 8 gigs so max overall is either 8 or 16 gigs. I don't think I would invest in 16 gigs for that laptop but upgrading to 8 gigs should assist the performance which I am sure your daughter has told you can use all the help it can get.
You may even want to consider installing a solid state drive in lieu of the slow 5400 rpm mechanical drive as prices on SSDs have plummeted this holiday season.
8 gig module:
8-GB 693374-005
Cheap 250 gig SSD:
Post back with any other questions and please accept as solution if its the info you needed.
2
0
0
HP Recommended
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