• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-14-2022 03:18 AM

HP Recommended
Product: HP Pavilion Power - 15-cb099nx
Operating System: Microsoft Windows 10 (64-bit)

I need to replace my CMOS battery. Can't find it. 

IMG_20220414_171654.jpg

 

Category:
2 people had the same question
2 REPLIES 2

‎04-14-2022 06:52 AM

HP Recommended

Hi:

 

You have to remove the motherboard to replace the RTC (CMOS) battery.

 

See the service manual at the link below, chapter 6 page 55 for the procedure to remove and replace the RTC (CMOS) battery.

 

HP Pavilion Power 15 Laptop PC* Model numbers: 15-cb000 – 15-cb099 Maintenance and Service GuideIMPO...

1 person found this reply helpful
Was this reply helpful? Yes No

‎04-14-2022 08:34 AM

HP Recommended

On the back of the motherboard

 

2022-04-14.png

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.