Can't find the right driver, help me pls.

[whosthegoodboy]

I have bought this PC: https://www8.hp.com/emea_africa/en/products/laptops/product-detail.html?oid=21858663#!tab=features , and I don't know how to find the right driver for my model, because there so many drivers and some of them are clearly for other models of the HP 250 G6, mine is (3QM21EA). Can someone help me tell me which drivers should I download.

This is the driver page: https://support.hp.com/us-en/drivers/selfservice/hp-250-g6-notebook-pc/15747807/model/15747879?sku=3...

There are 15 graphic drivers for my model and many of them are for AMD GPUs and my model doesn't have any AMD component.

Please help me, tell me which one is the right one for my model.

Thank you in advance.

[Lil_Boy_Blue]

Hi

So you have a

HP 250 G6 Notebook PC

and this lists the specification(s)

https://support.hp.com/us-en/product/hp-250-g6-notebook-pc/15747807/model/15747879/document/c0547827...

WinKey + R  and type in the little box  msinfo32

this brings up a screen with a lot of info about your system.

Hopefully you find a match to one of these...

Specification

Description

Integrated

Intel HD Graphics 620

Intel HD Graphics 520

Intel HD Graphics 405

Intel HD Graphics 400

note:

High-definition (HD) content is required to view high definition images.

Discrete

AMD Radeon 520 (up to 2048 MB of dedicated video memory)

note:

AMD Dynamic Switchable Graphics technology requires an Intel processor and an AMD Radeon discrete graphics configuration, and not available on FreeDOS. Full enablement of all discrete graphics video and display features might not be supported on all systems.

AND the version of Windows 10 that you are running.

[whosthegoodboy]

First of all thank you for helping me

I've tried what you have suggested me, but I still cannot figure out which driver I have to download.

I've tried Driver booster but I'm not sure I've download the right drivers because on: IDE ATA/ATAPI CONTROLLERS I have this: Intel(R) 6th Generation Core Processor Family Platform I/O SATA AHCI Controller
The problem is that I have a 7th gen CPU(i3 7020U), so there a good chance that this is the wrong driver. Can you helping me with this?

[Lil_Boy_Blue]

Hi

No not really.

Going via a 3rd party and using their software is wrong.  HP have an updater etc built in.

OR try Piriform Speccy.

Graphics
        Monitor
            Name    Generic PnP Monitor on AMD Radeon R4 Graphics
            Current Resolution    1600x900 pixels
            Work Resolution    1600x860 pixels
            State    Enabled, Primary
            Monitor Width    1600
            Monitor Height    900
            Monitor BPP    32 bits per pixel
            Monitor Frequency    60 Hz
            Device    \\.\DISPLAY1\Monitor0
        ATI AMD Radeon(TM) R4 Graphics
            Manufacturer    ATI
            Model    AMD Radeon R4 Graphics
            Device ID    1002-9851
            Subvendor    HP (103C)
            Current Performance Level    Level 0
            Current GPU Clock    400 MHz
            Current Memory Clock    800 MHz
            Current Shader Clock    800 MHz
            GPU Clock    800.0 MHz
            Temperature    36 °C
            Driver version    15.201.1101.0
            Memory Type    DDR3
            Memory    1024 MB
            Bandwidth    12.8 GB/s
                Count of performance levels : 2
                        Level 1 - "Perf Level 0"
                            GPU Clock    300 MHz
                            Shader Clock    800 MHz
                        Level 2 - "Perf Level 1"
                            GPU Clock    800 MHz
                            Shader Clock    800 MHz

[whosthegoodboy]

Thank you, can you link me the hp updater?

I can't find it.

[Lil_Boy_Blue]

Hi

Tricky.

Windows Key :  menu  look under H for HP, then drop down menu and HP update.

Search for 

"C:\Program Files (x86)\HP\HP Software Update\hpwucli.exe"

Try

HP Support Assistant

8.6.18.11 Rev.A 34.2 MB May 4, 2018 Download

Are you SURE you have Windows installed?