• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-11-2021 05:54 PM - edited ‎01-11-2021 09:30 PM

HP Recommended
Product: OMEN 15 dc1xxx
Operating System: Microsoft Windows 10 (64-bit)

I wanted to find the user manual to open correctly my laptop, but I can't find it. I wanted to remove the two 4gb memory modules and put for example 2x8gb of ram or a single 16gb, even add an ssd or an hdd, but I can't! 😞

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-11-2021 07:54 PM

HP Recommended

@Raphayo03QC 

 

What is your Omen 15-dc1xxx ? Firstly please edit your post and remove s/n of your machine. For security reason, do not post the s/n of your machine on internet.

 

For manual, please use the following file

 

             http://h10032.www1.hp.com/ctg/Manual/c06219881.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎01-11-2021 07:54 PM

HP Recommended

@Raphayo03QC 

 

What is your Omen 15-dc1xxx ? Firstly please edit your post and remove s/n of your machine. For security reason, do not post the s/n of your machine on internet.

 

For manual, please use the following file

 

             http://h10032.www1.hp.com/ctg/Manual/c06219881.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎01-11-2021 09:29 PM - edited ‎01-11-2021 09:29 PM

HP Recommended

Sorry Windows lied to me.

It's an OMEN 15 - dc1020nr

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.