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‎06-06-2017 07:55 AM

HP Recommended
Product: HP ProBook 440 G4 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I can't initiate "Battery Safe mode". I press "Win Key+Backspace Key+Power button", but it ordinary turns on. I have tried to do it in both ways: short-time press and long-time one. What should I do? 

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-06-2017 10:10 AM

HP Recommended

The following advisory explains how to put current commerical HP notebooks and tablets into Battery Ship Mode.  

 

https://support.hp.com/ro-en/document/c05369450

 

Joel

I am an HP Employee.

If you like my post, click the thumbs up.

View solution in original post

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4 REPLIES 4

‎06-06-2017 10:10 AM

HP Recommended

The following advisory explains how to put current commerical HP notebooks and tablets into Battery Ship Mode.  

 

https://support.hp.com/ro-en/document/c05369450

 

Joel

I am an HP Employee.

If you like my post, click the thumbs up.
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‎09-29-2017 11:19 AM - edited ‎09-29-2017 11:21 AM

HP Recommended

Originator clearly followed  HP instructions to initiate 'ship mode' and this did not work.  The response of the HP employee, Joel, was simply to provide a link to instructions identical to those that had already failed, which was obviously useless.  I have the same problem and repeated calls to the HP support line have, to date, failed to identify the cause of the problem or its solution.

1 person found this reply helpful
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‎09-29-2017 12:27 PM

HP Recommended

I provided the link to the Customer Advisory because I wanted to make sure the original customer was following the exact procedures for placing a unit into Battery Ship Mode.  If the exact steps are not followed the unit will not enter into Battery Ship Mode.

 

I have let support know that you are having problems getting your unit(s) into Battery Ship Mode.  They should be reaching out to you concerning your issue.

 

Joel

I am an HP Employee.

If you like my post, click the thumbs up.
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‎01-24-2018 02:54 PM

HP Recommended

You need to update your BIOS version.

 

https://support.hp.com/us-en/drivers/selfservice/hp-probook-455-g4-notebook-pc/10477363/model/104773...

 

 

 

- Joe From Hardware Dept

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