• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-27-2018 03:20 PM

HP Recommended
Product: HP Pavilion 15t-au000 CTO
Operating System: Microsoft Windows 10 (64-bit)

HP Pavilion 15t-au000 CTO Battery has failed and I need to find the correct replacement. I am trying to remove the cover to get at the battery. I have removed 9 screws but the cover is not coming off easily. I don't want to force it.

 Are there hidden screws? Is there a trick?

 

Need to get at the battery to order the correct new one and replace.

 

Thanks for any help! Jim 

webJim
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-27-2018 03:29 PM

HP Recommended

@jgdiver50

 

HP Pavilion 15-au000 Notebook PC series - FRU Remove/Replace Videos

 

https://h20574.www2.hp.com/results.htm?SID=10862158&MEID=8BC6A844-F67A-49EE-B31C-F599C8D7DFED

 

Click on Base Enclosure

 

REO

 

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎09-27-2018 03:29 PM

HP Recommended

@jgdiver50

 

HP Pavilion 15-au000 Notebook PC series - FRU Remove/Replace Videos

 

https://h20574.www2.hp.com/results.htm?SID=10862158&MEID=8BC6A844-F67A-49EE-B31C-F599C8D7DFED

 

Click on Base Enclosure

 

REO

 

Was this reply helpful? Yes No

‎09-27-2018 06:40 PM - edited ‎09-27-2018 06:41 PM

HP Recommended

Thanks very much. 

webJim
Was this reply helpful? Yes No

‎09-27-2018 07:33 PM

HP Recommended

Your very welcome @jgdiver50

 

REO

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.