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‎11-08-2024 02:18 AM

HP Recommended
Product: HP Laptop 17-cn0xxx

can not transfer files from laptop to external hard drive.

Laptop recognizes Seagate hard drive. When pasting files to HD I get and error message saying, " There is not enough space on folder name. You need an additional 31.1GB to copy these files. It thinks my external HD is the laptop that its connected to .   

HP Laptop 17-cn0xxx

Windows 11

Seagate Portable 2TB external Hard Drive HHD - USB 3.0 for PC STG2000400

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1 REPLY 1

‎11-08-2024 04:32 AM - edited ‎11-08-2024 04:34 AM

HP Recommended

You do not have enough space on your laptop to for windows to cache the files.  

Windows caches files before doing the transfer.

 

use robocopy with the option "/J"

 

Or just move some smaller files to the external storage before doing the larger files.

 

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