• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 10 (32-bit)

I have a HP laptop model 13-c002dx. I would like to expand the memory available to me but I'm unsure how much memory it'll expand to and what type I need. If anyone could answer this I'd really appreciate it. Thank you for your time.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Below is the link to the service manual for your notebook.

 

HP Stream Notebook PC 13 Maintenance and Service GuideIMPORTANT! This document is intended for HP au...

 

Chapter 1 has the memory information.

 

Unfortunately, the memory cannot be upgraded because it is 'onboard' (soldered to the motherboard).

 

Notebooks in that model series came configured with mother boards with either 2 GB of 4 GB of system memory.

View solution in original post

1 REPLY 1
HP Recommended

Below is the link to the service manual for your notebook.

 

HP Stream Notebook PC 13 Maintenance and Service GuideIMPORTANT! This document is intended for HP au...

 

Chapter 1 has the memory information.

 

Unfortunately, the memory cannot be upgraded because it is 'onboard' (soldered to the motherboard).

 

Notebooks in that model series came configured with mother boards with either 2 GB of 4 GB of system memory.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.