Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎06-12-2024 06:30 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I have a HP laptop model 13-c002dx. I would like to expand the memory available to me but I'm unsure how much memory it'll expand to and what type I need. If anyone could answer this I'd really appreciate it. Thank you for your time.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-12-2024 07:29 PM

HP Recommended

Below is the link to the service manual for your notebook.

 

HP Stream Notebook PC 13 Maintenance and Service GuideIMPORTANT! This document is intended for HP au...

 

Chapter 1 has the memory information.

 

Unfortunately, the memory cannot be upgraded because it is 'onboard' (soldered to the motherboard).

 

Notebooks in that model series came configured with mother boards with either 2 GB of 4 GB of system memory.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-12-2024 07:29 PM

HP Recommended

Below is the link to the service manual for your notebook.

 

HP Stream Notebook PC 13 Maintenance and Service GuideIMPORTANT! This document is intended for HP au...

 

Chapter 1 has the memory information.

 

Unfortunately, the memory cannot be upgraded because it is 'onboard' (soldered to the motherboard).

 

Notebooks in that model series came configured with mother boards with either 2 GB of 4 GB of system memory.

Was this reply helpful? Yes No
Recommendations
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.